Frequently asked questions

The Basics

Getting Started

After the Investment

Settling the Investment

The Basics

Getting Started

After the Investment

Settling the Investment

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Frequently asked questions

The Basics

So what exactly does Hometap do?

What is a Home Equity Investment?

What is the Home Equity Dashboard?

What's the difference between an HEI and a loan?

Who can use a Hometap HEI?

What’s the best way to understand and keep track of my home's value and equity?

Getting Started

What is the process for getting a Hometap Investment?

How long do I have to settle a Hometap Investment?

How does Hometap’s pricing work?

How is the settlement amount calculated?

In what states is a Hometap Investment available?

If I don’t have to guarantee Hometap payments, how does Hometap make money?

How quickly can Hometap make an Investment?

When am I expected to pay fees and when do I receive my Investment?

In what situations would Hometap not be the right option?

What are the fees associated with closing an investment?

I live in a flood zone. Can Hometap still make an Investment in my home?

After the Investment

Will Hometap have a say in what I do with the house after the Investment?

Will Hometap be responsible for any expenses like taxes or insurance or if an act-of-God-tree falls on my house?

What are my obligations if I take an investment?

What if I want to renovate or paint the house purple? Do I have to tell Hometap?

Do you offer renovation adjustments?

After an Investment, does Hometap conduct random inspections?

If I want to take out more equity from my home after my first Investment, is that a possibility?

Settling the Investment

What if I want to sell my house before the effective period is up?

What happens if I don’t sell the home by the end of the effective period and want to keep it or pass it on to my kids? What do I owe Hometap?

What happens if the value of my home goes down?

What happens if my house burns down?

Are you involved in the process when I’m ready to sell my home?

What happens to the Investment if I pass away?

Ready to get started?